Deliver observations and results for recoveries.
Suggestions to prevent leakage or optimize terms.
While auditing the billings of a company providing cleaning services, hundreds of overtime hours billed we identified before the appropriate number of straight time hours had been worked. The documentation required to confirm these misbillings was not part of the vendor’s standard invoice packet, so our client was only provided the total number of straight time and overtime hours billed.
A recovery of $180,000 and an amendment to future contracts.
For vendors providing project based billings, it is quite common for an annual budget to be assigned to the customer, for all planned charge categories. A real estate management provider with $100M in annual billings, identified discretionary employee bonuses in the labor burden billed to our customer. There was no information on bonus eligibility, and these charges were not listed in the contract.
Our customer was overbilled $1.2 million for these bonuses
An audit of vendors supplying temporary labor can uncover improperly calculated markups. For example: a supplier was frequently exceeding the contract markup percentages. Multiple markups were defined based on the length of a temporary employee’s service contract, and the vendor was applying the highest potential markup to all service durations.
The vendor overbilled and refunded $88,000 to our customer.
Working for Illumis for 21 years, Brush has been instrumental in the growth of the company. Brush served as Vice President at Illumis before stepping into the role of President / CEO and has been involved in all aspects of the company’s business throughout his career.
Brush’s approach to his role centers on the motto of Illumis, Bright Ideas for Better Profits. Known for his loyalty, team building, and tough but fair expectations, he empowers employees to deliver, therefore fostering a company culture that ensures customers can count on people.